Hospitals face a number of daunting tasks each day without also having to worry about the performance of the equipment on which they rely. The particular medical facility in question experienced abundant issues related to the products they employed. A lack of after-sale support combined with the unsophisticated UI of room pressure monitors and the vendor's reluctance to partner with the facility's BMS controls engineers escalated into long-term compatibility obstacles with the other networked devices. Coming up against these issues led the facility to realize they needed simple and intuitive customizable features that didn't require specialized programming knowledge to set up. In addition to all these issues related to room pressure monitors, they were searching for a solution to make their compounding pharmacy USP 800 compliant with regular particle counting, which they define as an interval of once every 15 minutes.
After enduring these issues for some time, the facility began exploring different solutions. "We built an evaluation panel for 4 major manufacturers' room pressure monitors, one of which was Setra FLEX. Before our staff were even able to explore the interface, everyone commented on how polished, easy to read, and bright FLEX was compared to the other 3," said the facility's project manager. "I really appreciate your willingness to be onsite on such short notice. Your response time for all our needs is always faster than your competitors. I usually only hear from them when they're trying to make a sale."
To meet the specifications for their space, the facility determined the best solutions for their problems were Setra FLEX and the Setra SPC5000. Having used Setra SRCMs for years, the facility was pleased the FLEX UI didn't feel completely foreign despite its significant upgrades. Regardless of previous Setra device exposure, they felt the UI was intuitive to use. They found the SPC5000 relatively easy to integrate into their existing BMS network through a BACnet gateway. As well as the connection to the BMS, the facility appreciates the local displays and alarming capabilities provided by the particle counters.