When returning a product to Setra please call 855.774.3413 or email firstname.lastname@example.org to obtain an RMA number before sending unit(s) back to us. Once an RMA number has been assigned to you, please send the package back to the below address.
Setra Systems, Inc.
159 Swanson Road
Boxborough, MA 01719-1304
Attn: RMA #
To download return form, please click the link below.
To assure prompt handling, please make sure the RMA number is on the outside of the box and a copy of the service request form is included in the shipment. If applicable, include a copy of the PO for the return in the shipment.
Setra maintains a complete calibration facility that is traceable to the National Institute of Standards & Technology (NIST). If you would like to recalibrate or recertify your Setra pressure transducers or transmitters, please call our Customer Care Department at 855.774.3413 or via email at email@example.com for scheduling.