Should your Setra scale or balance need repair, please consult the Setra dealer in your area. To find your dealer, go to Your Setra Dealer and enter your zip code.

In addition, to meet your needs, Setra maintains a Service Department on site. Please return your scale in the original shipping carton, cleaned, and accompanied by the attached Service Order Return Form filled out, to:

Setra Systems, Inc.
159 Swanson Road
Boxborough, MA 01719
Attn: Service Department

No units returned for repair will be serviced without the Service Order Return Form completed fully.