With a dedication to lean manufacturing and ISO certification we’ve become a preferred partner for OEMs because we always strive to exceed our customers’ expectations. We do this by:
Understanding our customers’ needs and goals.
We employ a process we call “Voice of the Customer” (VOC) to get to the heart of the important issues, so your unique perspectives and requirements are fully understood early on. Only then do we launch design and manufacturing work.
Using a comprehensive methodology to ensure all critical parameters are achieved.
Our New Product Introduction Process identifies and resolves potential issues up-front, eliminates product and process variation, and ensures that you receive a high–quality product every time with:
Staffing our facility with dedicated experts.
Our experience allows us to:
- Run a lean manufacturing operation. Each of our finely tuned manufacturing cells is designed to get you the finest product available with the shortest lead times in the industry.
- Use cutting–edge manufacturing principles–including 5S , Visual Management , Standard Work and Kanban .
- Implement quality control at every stage. All Setra associates are encouraged to stop their process if they believe a potential quality problem exists. We implement an aggressive & continued training program to ensure our associates are well versed in the latest technologies, equipment and problem–solving applications.